Difference between revisions of "Support"

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{{Note|
 
* There is no direct support for students using Research Computing resources for class work. See [https://www.rc.ufl.edu/get-support/classroom-support/teaching-support/ Class Related Support] for teaching support information.
 
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== Support Request ==
 
If you have a specific request or an issue you can [https://support.rc.ufl.edu/enter_bug.cgi open a support request in the UFRC Support System]
 
 
 
== Remote Support ==
 
If you would like to discuss your issue with our staff personally on Zoom you can [[Remote Support|use our remote support options]]
 
 
 
== Walk-in Support ==
 
 
 
We ask that you reserve a time slot at least four hours in advance via the [https://outlook.office365.com/owa/calendar/UFITResearchComputingSupport@uflorida.onmicrosoft.com/bookings/ UFRC Remote Support Booking]. The booking system uses our calendars and staff availability is limited, so there are no set office hours.
 
 
 
===Office Locations===
 
* Oleksandr (Alex) Moskalenko: New Physics Building (NPB), Room 2234
 
* Justin Richardson: New Physics Building (NPB), Room 2238
 
* Brian Bartholomew: New Physics Building (NPB), Room 2238
 
* Jorge Cabrera: New Physics Building (NPB), Room 2217
 
 
 
== Teaching Support ==
 
We offer a number of services for teaching and students. See [https://www.rc.ufl.edu/services/teaching-support/ Teaching Support procedure]
 

Latest revision as of 21:21, 7 November 2022

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