Difference between revisions of "Support"

Revision as of 04:20, 8 February 2022

If you have a specific request or an issue you can open a support request in the UFRC Support System

If you would like to discuss your issue with our staff personally on Zoom you can use our remote support options

If you require face-to-face assistance our staff members provide office hours for walk-in support

We offer a number of services for teaching and students. See Teaching Support procedure

@@ Line 1: / Line 1: @@
-[[Category:Support]]
+[[Category:Essentials]]
-= Support =
-Our staff provides a wide variety of support for HiPerGator.
-=== Teaching Support ===
+== Support Request ==
-We offer a number of services for teaching and students: https://www.rc.ufl.edu/services/teaching-support/
+If you have a specific request or an issue you can [https://support.rc.ufl.edu/enter_bug.cgi open a support request in the UFRC Support System]
-=== Support Request ===
+== Remote Support ==
-If you have a specific request or an issue you can open a support request: https://support.rc.ufl.edu/enter_bug.cgi
+If you would like to discuss your issue with our staff personally on Zoom you can [[Remote Support|use our remote support options]]
-=== Remote and Walk-in Support ===
+== Walk-in Support ==
-If you would like to discuss your issue with our staff or require one-on-one assistance, you can join our remote support: https://www.rc.ufl.edu/help/remote-support/
+If you require face-to-face assistance our staff members provide [https://www.rc.ufl.edu/help/walk-in-support/ office hours for walk-in support]
-=== AI Support ===
+== Teaching Support ==
-If you require AI support, please see the our AI Support page: https://help.rc.ufl.edu/doc/AI_Support
+We offer a number of services for teaching and students. See [https://www.rc.ufl.edu/services/teaching-support/ Teaching Support procedure]