If you have a specific request or an issue, you can open a support request in the UFRC Support System
RV Displaying Incorrect Number of Drives
1. Click on the VIRTUAL MACHINES tab (next to MY VAULT).
2. Click on the DRIVES sub-tab and click on the Refresh button (next to the Search bar).
3. Click on the VIRTUAL MACHINES sub-tab (next to DRIVES) and click on the Refresh button (next to the Search bar).
Failed to check for Connect update, retrying in 5 minutes
As of April 2022, the latest version of tiCrypt Connect (v3.0.3 for Mac/Linux, v3.0.4 for Windows) can be downloaded manually.
Users should update to the latest version and they will be notified when a new version is available.
The message "Failed to check for Connect update, retrying in 5 minutes" should be resolved by the next release (v3.0.5).