Difference between revisions of "Remote Support"
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| − | {{Note|There is no direct support for students using Research Computing resources. See [https://www.rc.ufl.edu/get-support/classroom-support/teaching-support/ Class Related Support] for teaching support information |warn}} | + | <nowiki>[</nowiki>[[Get Help|Back to 'Get Help' overview]]<nowiki>]</nowiki> |
| + | {{Note| | ||
| + | * There is no direct support for students using Research Computing resources for class work. See [https://www.rc.ufl.edu/get-support/classroom-support/teaching-support/ Class Related Support] for teaching support information. | ||
| + | |warn}} | ||
==Chat== | ==Chat== | ||
For a quick question you can use our #support slack channel [https://rcconsultants.slack.com/ https://rcconsultants.slack.com]. Join the channel via [https://join.slack.com/t/rcconsultants/shared_invite/zt-112bevvut-Tulm0d26gnmCO6SR~suzCg the following link]. We will monitor the channel and reply as soon as we can. | For a quick question you can use our #support slack channel [https://rcconsultants.slack.com/ https://rcconsultants.slack.com]. Join the channel via [https://join.slack.com/t/rcconsultants/shared_invite/zt-112bevvut-Tulm0d26gnmCO6SR~suzCg the following link]. We will monitor the channel and reply as soon as we can. | ||
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==Zoom Channels== | ==Zoom Channels== | ||
| − | Remote support booking does not allow adding Zoom links. | + | Remote support booking does not allow adding Zoom links. First, [https://outlook.office365.com/owa/calendar/UFITResearchComputingSupport@uflorida.onmicrosoft.com/bookings/ book an appointment with a staff member], then join the meeting via the personal Zoom link below: |
* Oleksandr (Alex) Moskalenko: https://ufl.zoom.us/my/moskalenko | * Oleksandr (Alex) Moskalenko: https://ufl.zoom.us/my/moskalenko | ||
* Justin Richardson: https://ufl.zoom.us/my/jstrds | * Justin Richardson: https://ufl.zoom.us/my/jstrds | ||
| + | * Brian Bartholomew: https://ufl.zoom.us/my/bbartholomew | ||
* Ying Zhang: https://ufl.zoom.us/my/yingz | * Ying Zhang: https://ufl.zoom.us/my/yingz | ||
* Matt Gitzendanner: https://ufl.zoom.us/my/magitz | * Matt Gitzendanner: https://ufl.zoom.us/my/magitz | ||
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* Jorge Cabrera: https://ufl.zoom.us/my/jorgecabrera | * Jorge Cabrera: https://ufl.zoom.us/my/jorgecabrera | ||
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* Oleksandr (Alex) Moskalenko: New Physics Building (NPB), Room 2234 | * Oleksandr (Alex) Moskalenko: New Physics Building (NPB), Room 2234 | ||
* Justin Richardson: New Physics Building (NPB), Room 2238 | * Justin Richardson: New Physics Building (NPB), Room 2238 | ||
| − | * | + | * Brian Bartholomew: New Physics Building (NPB), Room 2238 |
| − | * | + | * Jorge Cabrera: New Physics Building (NPB), Room 2217 |
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| + | If you require face-to-face assistance our staff members provide [https://help.rc.ufl.edu/doc/Support#Walk-in_Support office hours for walk-in support] | ||
Revision as of 14:49, 26 September 2022
- There is no direct support for students using Research Computing resources for class work. See Class Related Support for teaching support information.
Chat
For a quick question you can use our #support slack channel https://rcconsultants.slack.com. Join the channel via the following link. We will monitor the channel and reply as soon as we can.
Zoom Channels
Remote support booking does not allow adding Zoom links. First, book an appointment with a staff member, then join the meeting via the personal Zoom link below:
- Oleksandr (Alex) Moskalenko: https://ufl.zoom.us/my/moskalenko
- Justin Richardson: https://ufl.zoom.us/my/jstrds
- Brian Bartholomew: https://ufl.zoom.us/my/bbartholomew
- Ying Zhang: https://ufl.zoom.us/my/yingz
- Matt Gitzendanner: https://ufl.zoom.us/my/magitz
- Jorge Cabrera: https://ufl.zoom.us/my/jorgecabrera
Office Locations
- Oleksandr (Alex) Moskalenko: New Physics Building (NPB), Room 2234
- Justin Richardson: New Physics Building (NPB), Room 2238
- Brian Bartholomew: New Physics Building (NPB), Room 2238
- Jorge Cabrera: New Physics Building (NPB), Room 2217
If you require face-to-face assistance our staff members provide office hours for walk-in support