Difference between revisions of "Support"

Latest revision as of 21:21, 7 November 2022

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-[[Category:Help]]
+#REDIRECT [[Get Help]]
-{{Note|
-* There is no direct support for students using Research Computing resources for class work. See [https://www.rc.ufl.edu/get-support/classroom-support/teaching-support/ Class Related Support] for teaching support information.
-|warn}}
-== Support Request ==
-If you have a specific request or an issue you can [https://support.rc.ufl.edu/enter_bug.cgi open a support request in the UFRC Support System]
-== Remote Support ==
-If you would like to discuss your issue with our staff personally on Zoom you can [[Remote Support|use our remote support options]]
-== Walk-in Support ==
-We ask that you reserve a time slot at least four hours in advance via the [https://outlook.office365.com/owa/calendar/UFITResearchComputingSupport@uflorida.onmicrosoft.com/bookings/ UFRC Remote Support Booking]. The booking system uses our calendars and staff availability is limited, so there are no set office hours.
-===Office Locations===
-* Oleksandr (Alex) Moskalenko: New Physics Building (NPB), Room 2234
-* Justin Richardson: New Physics Building (NPB), Room 2238
-* Brian Bartholomew: New Physics Building (NPB), Room 2238
-* Jorge Cabrera: New Physics Building (NPB), Room 2217
-== Teaching Support ==
-We offer a number of services for teaching and students. See [https://www.rc.ufl.edu/services/teaching-support/ Teaching Support procedure]