Difference between revisions of "Consulting"
Moskalenko (talk | contribs) (Created page with "Category:Services UFRC Consulting service allows a research group to pre-purchase a number of RC staff hours and use RC staff expertise to, for example, * Facilitate or...") |
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* Get support for issues that are out of scope of included RC support. There is no hard limit, but as an example effort beyond 1-4 hours of staff time may qualify as requiring consulting. | * Get support for issues that are out of scope of included RC support. There is no hard limit, but as an example effort beyond 1-4 hours of staff time may qualify as requiring consulting. | ||
| − | To start the consulting process consulting hours need to be pre- | + | To start the consulting process consulting hours need to be pre-purchased using the appropriate [https://www.rc.ufl.edu/get-started/pricing/training--consultation-rates/purchase form]. |
Since our staff members have a variety of expertise please open a ticket in our [https://support.rc.ufl.edu Support System] to start a conversation. A project ticket category can be used. | Since our staff members have a variety of expertise please open a ticket in our [https://support.rc.ufl.edu Support System] to start a conversation. A project ticket category can be used. | ||
Revision as of 15:00, 31 March 2022
UFRC Consulting service allows a research group to pre-purchase a number of RC staff hours and use RC staff expertise to, for example,
- Facilitate or accelerate a group project
- Get priority help in solving an issue
- Get support for issues that are out of scope of included RC support. There is no hard limit, but as an example effort beyond 1-4 hours of staff time may qualify as requiring consulting.
To start the consulting process consulting hours need to be pre-purchased using the appropriate form.
Since our staff members have a variety of expertise please open a ticket in our Support System to start a conversation. A project ticket category can be used.
The ticket will allow us to determine who would be the initial person to communicate with your group as we'd like to make sure you get help from a person or people with the right expertise.
For face-to-face interactions, once consulting effort is commenced, organizational calendars or any RC Remote Support method can be used for discussions or meeting scheduling.