Galaxy Report a Problem

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The quickest way to report a Galaxy problem from within Galaxy is to click on the green bug icon in the history step that shows the error.

bug icon 

Once you click on the bug icon a submission form will open. Providing the additional details is optional. You can simply click on the "Report" button to submit a bug report.

bug report form

The resulting report will be sent to Galaxy administrators and will include access to the history step in question.

If you have a problem that cannot be reported with the internal tool or, which is always a good idea, would like to make sure your report will not get lost in the email for any reason please use the support system to open a support ticket. This step also virtually guarantees a faster response.

Validation

  • Validated 4/5/2018